Frequently Asked Questions (FAQ’s)
Can’t find the answers you are looking for? We have provided a list of some of the most common frequently asked questions that we get asked to help you!
For commercial construction sites, we recommend:
- Standard Portable Toilets – The most common and cost-effective solution for job sites.
- Women Only Toilets – Supports women in the industry with private, locked facilities.
- High-Rise Portable Toilets – Designed for multi-story buildings; fits inside most elevators.
- Crane Lift Units – These are equipped with lifting hooks for easy crane transport.
- Wheelchair-Accessible Toilets – While designed for accessibility, these units are also larger and more comfortable for all users.
- Handwashing Stations – Essential for job site hygiene; recommended alongside all restroom rentals.
- Luxury Restroom Trailers – A premium option for long-term projects, featuring flushable toilets, sinks, lighting, and climate control. (Please note: Luxury trailers require a few weeks’ notice for booking.)
Not sure what type of portable toilet you need? Call 206-397-0336, and we’ll help you choose the best option.
Yes! We can provide after-hours servicing with prior notice, depending on the season and our availability. Call us at 206-397-0336 for more information!
We typically service construction site units once a week. However, for high-traffic sites, we recommend more frequent servicing. Please discuss this with the sales team during your booking.
Yes, we offer handwashing stations to ensure workers have proper hygiene facilities. Handwashing facilities are often required for commercial work sites in Seattle.
Yes, our portable toilets meet or exceed OSHA standards for construction site sanitation.
Our trailer-mounted portable toilet is the best option. It’s designed for easy towing, so you can take it with you, wherever the job takes you.Â
Availability depends on demand, so book as early as possible to secure your rental.
For residential jobs, we recommend the following options:
- Standard Portable Toilet – A simple, cost-effective option for small projects.
- Deluxe Portable Toilet – Offers a more spacious and comfortable experience.
- Trailer-Mounted Unit – A mobile restroom that can be moved from site to site as required.
- Handwashing Stations – Great option if your client doesn’t want you using the handwashing facilities in their home.
It’s possible to move the portable toilet, but we don’t recommend it. If you need to move it, please inform our customer service team so we can update our drivers and ensure proper servicing and pickup.
For convenience and easy access, we recommend placing the unit:
- Near the worksite but out of direct view of neighbors or guests.
- On a level surface to prevent tipping.
- Close to the street or driveway for easy servicing and pickup
For a more detailed answer, please read our portable toilet placement article.
In most cases, no permit is required if the unit is placed on private property. However, if it’s on a public sidewalk or street, local regulations may apply.
Yes! If you finish your project ahead of schedule, just call us at 206-397-0336 to arrange an early pickup.
We offer a range of toilet options for events:
- Standard Portable Toilets – A reliable, cost-effective option for any event.
- Flushable Portable Toilets – Flushing toilets add comfort and cleanliness, perfect for weddings, festivals, and VIP areas.
- Wheelchair-Accessible Toilets – Extra space for accessibility and added comfort.
- Luxury Restroom Trailers – A premium option with flushable toilets, sinks, lighting, and climate control for a high-end experience.
- Handwashing Stations – Essential for hygiene at food areas and high-traffic events.
Not sure what type of portable toilet you need? Call 206-397-0336, and we’ll help you choose the best option.
We recommend booking in advance, but same-day delivery may be available depending on inventory. Please call us ASAP at 206-397-0336 to book your same day delivery.
In most cases, private venues do not require permits. However, if placing units on public property, streets, or parks, you may need a permit. Check with your local city or event organizer for regulations.
For multi-day events, we offer daily servicing to ensure the units remain clean and stocked. Additional servicing schedules can be arranged based on attendance and event duration.
Yes! We can provide additional locks for VIP restrooms, staff-only areas, or restricted-access sections of your event.
For the best comfort and experience for your guests, we recommend one unit per 7 guests. If serving alcohol or drinks, a different ratio may be required. Contact our sales team at 206-397-0336 for a detailed quote.
Our technicians will connect to discharge valve(s) and vacuum out the waste. The process typically takes 15-30 minutes.
We recommend using RV waste treatment chemicals to break down waste and prevent odors for a smoother experience.
We specialize in removing black water (toilet waste) and gray water (sink and shower waste), ensuring your tanks are emptied efficiently and responsibly.
Yes! With prior arrangements, we can pump your RV even if you’re not home. Just provide clear instructions for access, and we’ll handle the rest.
Our free flushing service helps maintain your tank, but an onsite person is required.
To prepare for RV pumping:
- Turn off the water supply
- Avoid using the bathroom facilities a few hours prior
- Ensure clear access to the holding tanks
Absolutely! Our team can safely pump RVs parked in residential areas without requiring you to move your vehicle.
Yes, we offer discounts for recurring RV pumping services.
We offer flexible scheduling and can often accommodate same-day or next-day pumping based on your location.Â
Yes, we offer emergency RV pumping services if you find yourself in a tricky situation. Call us ASAP at 206-397-0336, and we’ll prioritize your service.
Yes! We can arrange for RV septic pumping at events or festivals, ensuring that all attendees have access to clean and functional facilities.
Contact us immediately at 206-397-0336! We offer emergency RV pump-out services.
- First-Time Clients:
- $35 cancellation fee if canceled less than 24 hours prior.
- $45 attempted service fee if the driver arrives and service is refused.
- Recurring Clients:
- $25 cancellation fee if canceled less than 24 hours prior.
- No fee if service is refused upon arrival, but a $75 return fee applies if we need to come back.
We accept all major credit/debit cards, online payments, and ACH transfers.
What is the cancellation policy?
- Standard Portable Toilets:
- 7+ days before delivery: Full refund (minus 3% processing fee).
- 2-6 days before delivery: Rental refund only (minus 3% processing fee).
- 1-day notice: 50% refund (minus 3% processing fee).
- Same-day cancellations: No refund.
- Luxury Trailers:
- 50% deposit is required upon booking (non-refundable).
- Same-day cancellations: No refund.
Once you schedule your rental, our team will coordinate a delivery window and place the unit exactly where you need it.Â
We provide time windows rather than exact times due to route scheduling, but we will do our best to accommodate your request. If you have a strict event schedule, let us know, and we’ll plan accordingly.
No, as long as you provide clear placement instructions, you do not need to be present. However, if your location has gates, restricted access, or specific placement needs, we recommend being available.
We need enough clearance for our trucks to safely unload and position the units. A clear, level space of at least 4×4 feet per unit is recommended. For luxury trailers, more space is required—please contact us for exact specifications.
We can schedule pickup in advance or keep the rental with recurring service until you request removal.
Yes! We proudly support non-profits and charitable organizations by offering discounted rates on portable toilet rental services.Â
Military Discount Available:Â We honor veterans and active-duty personnel with a special discount. Please provide your military ID when booking.
Yes! We understand the challenges families face when staying in their RVs at Seattle Children’s Hospital. Our Children’s Hospital RV Special provides affordable servicing for families in need.Â
Yes! If you need multiple portable toilets or a long-term rental, we can offer bulk discounts based on the number of units and rental duration. Contact us to discuss your specific needs.
Pricing depends on urgency, location, and tank size. Call now for a free quote.
Absolutely. Sewage backups can ruin flooring, cause health hazards, and require costly remediation.
Yes, we handle both residential and commercial emergency cleanouts.
We aim for same-day service, and in many cases, we can dispatch within a few hours depending on your location and the urgency of the situation.
Avoid using water (flushing, laundry, sinks, etc.) to prevent further backups. If sewage is entering your home, contain the area and keep people and pets away.
Yes — our team is available 24/7, including nights, weekends, and public holidays across the Seattle area.
Absolutely. Most emergencies happen because of overdue pumping or undetected blockages. Scheduling regular maintenance is the best prevention.
We cover Seattle, Tacoma, Everett, Bellevue, Shoreline, and surrounding communities in King, Pierce, and Snohomish Counties.
Emergency pumping may incur an additional fee based on timing and availability, but we’ll always give you transparent pricing before we dispatch.
Proud Member Of
